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The Osaki Pro Japan 4S massage chair is built with a fully automatic leg ottoman. The leg rest can be raised, lowered, extended or retracted using the center control panel of the remote. This will allow for a variety different users to enjoy a custom fitted massage. The chair can fit a person up to 6’3” with a maximum weight of 250lbs.
All shipments take about 7-10 business days for delivery via UPS Ground. Once a tracking number is assigned to your order, you will receive an email with that information so you can track your order while it is in transit.
Returns are only acceptable within 60 days of the customer receiving their order. In order for your massage chair to be approved for return, it must be unused and in the original packaging (including the packing slip). You can get a cash refund for the amount you originally paid LESS a 25% restocking fee and our actual cost for shipping and handling.
Customers are responsible for return shipping charges to return the product to the manufacturer. Be sure that the item(s) you return are professionally packaged and fully insured against damage or loss because no refunds or credits will be issued for products that are received with shipping damages or lost in transit.