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MADE TO ORDER, PLEASE ALLOW 4-6 WEEKS FOR SHIPPING.
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*Assembly required for this product. We strongly encourage you to have a local bike shop assemble this product for you for a small fee. Installation instructions are included with your purchase.
We're happy to offer FREE SHIPPING WITHIN THE CONTIGUOUS USA! For shipments to any other location, please contact us so we can get you a quote.
We strive to sell only the best products available. But we also realize that returns & exchanges are sometimes necessary. We are always happy to help, no matter what comes up. Be sure to check our Returns & Exchanges policy before making a purchase.
Worksman Cycles is a family-owned American manufacturer of bicycles and tricycles for industrial, commercial and recreational use. The company was founded in 1898 and is located in Ozone Park in the borough of Queens in New York City. With a strong history of quality worksmanship and using only the finest materials available, you can't go wrong if you choose a cycle from this fine manufacturer. Millions of folks can't be wrong... choose Worksman!
Lead/production times vary depending on the trike you order. Please refer to the Product Description tab for your particular trike's lead time.
Tracking numbers will be sent to you via email once that information becomes available to us. We reserve the right to use any carrier for delivery. If you live in an area that is considered “remote” or we can not get a shipment to you then we will let you know your options (if any). We reserve the right to use any carrier for delivery. Due to the size and weight of some items, we are required to ship by freight.
If your trike ships via freight, once your order arrives to your local terminal, the carrier will call the recipient to schedule an appointment to deliver the order curbside. You'll need to be available to accept the phone call and be present at the shipping address during the agreed upon time frame. You will need to be able to unload all items; we suggest having 2-4 able-bodied people there to unload the packages from the trailer. Please note that the driver will move the package(s) to the back of the truck but is not required to assist with offloading.
If the delivery is refused for any reason, the customer will be issued a refund LESS a 25% restocking fee and our actual cost for shipping and handling. If instead you wish to have the item reshipped, you will be liable for the actual cost for the shipment and any penalty costs the freight line assigns.
You must be present to accept the delivery and must inspect your trike(s) prior to signing the delivery receipt. If condition and quantity of your freight is acceptable, the driver will ask you to sign the delivery receipt. The driver will give you a copy, and take the original signed copy as proof of delivery. A signed delivery receipt without exceptions noted on the delivery receipt is called a clear delivery. Clear delivery means that there were no shortages and no visible damage at the time of delivery.
IF YOUR TRIKE IS DAMAGED UPON DELIVERY: If you inspect your trike upon delivery and it has been damaged, please notate the damage on the delivery receipt and accept the delivery. Please take photos of the damage and email the photos to firstname.lastname@example.org within 48 hours of receiving the order. If damage is not notated on the delivery receipt, the customer is waiving their right to a refund or replacement if damage has occurred. A shipping claim will need to be filed if your trike is damaged. Please be sure to keep all pieces of your damaged trike as well as all pieces of the packaging.